Connect and manage my gas
This self-service portal allows you to request, pay for and track connection services.
- New connection: Request a new gas connection.
- Additions and alterations: Request changes to your existing gas supply.
- Abolishment: Request decommissioning and meter removal.
Can I get natural gas?
- Check if gas is available to your home or business by simply entering your postcode and street name.
If you're already connected
- Locate gas outages that may be affecting your gas supply, and report faults or emergencies.
- Give feedback to let us know what we're doing right, or how we can improve.
We deliver gas to more than 1.3 million homes and businesses Sydney, Newcastle, the Central Coast, Wollongong and in regional NSW.
Jemena separately provides asset management services in respect of the gas network owned by ActewAGL Distribution in the ACT and surrounding areas including Shoalhaven.